Contact Us
For Boykeep customers who request a warranty, return or exchange:
Boykeep wants you to be thrilled with our products. However, if you are not totally satisfied with your purchase and need to return or exchange them, we are here to help.
Email: support@boykeep.com
For affiliates or business partners:
Want to do business with Boykeep ? We offer you better margins and more. Get detailed info:
● Become our affiliate
● Become our business partner
If you have any related problems, please contact us at sales@boykeep.com
K10
Users can submit potential security vulnerabilities to sales@boykeep.com. We will respond via email within three working days in the US after receiving vulnerability reports. Progress on the development of vulnerability solutions will be continuously updated via email as soon as possible. (Actual vulnerability response times may vary depending on the risk level and complexity of the issue.) Users can retrieve information about the security update support period from our website at https://boykeep.com The K10 products will receive security update support from 2024.12.16 to 2027.12.16, following their shipment.
K20
Users can submit potential security vulnerabilities to sales@boykeep.com. We will respond via email within three working days in the US after receiving vulnerability reports. Progress on the development of vulnerability solutions will be continuously updated via email as soon as possible. (Actual vulnerability response times may vary depending on the risk level and complexity of the issue.) Users can retrieve information about the security update support period from our website at https://boykeep.com The K20 products will receive security update support from 2024.12.16 to 2027.12.16, following their shipment.
Y109
Users can submit potential security vulnerabilities to sales@boykeep.com. We will respond via email within three working days in the US after receiving vulnerability reports. Progress on the development of vulnerability solutions will be continuously updated via email as soon as possible. (Actual vulnerability response times may vary depending on the risk level and complexity of the issue.) Users can retrieve information about the security update support period from our website at https://boykeep.com The Y109 products will receive security update support from 2025.09.15 to 2028.09.15, following their shipment.
K34
Users can submit potential security vulnerabilities to sales@boykeep.com. We will respond via email within three working days in the US after receiving vulnerability reports. Progress on the development of vulnerability solutions will be continuously updated via email as soon as possible. (Actual vulnerability response times may vary depending on the risk level and complexity of the issue.) Users can retrieve information about the security update support period from our website at https://boykeep.com The K34 products will receive security update support from 2025.10.24 to 2028.10.23, following their shipment.
K12
Users can submit potential security vulnerabilities to sales@boykeep.com. We will respond via email within three working days in the US after receiving vulnerability reports. Progress on the development of vulnerability solutions will be continuously updated via email as soon as possible. (Actual vulnerability response times may vary depending on the risk level and complexity of the issue.) Users can retrieve information about the security update support period from our website at https://boykeep.com The K12 products will receive security update support from 2025.10.24 to 2028.10.23, following their shipment.
K30
Users can submit potential security vulnerabilities to sales@boykeep.com. We will respond via email within three working days in the US after receiving vulnerability reports. Progress on the development of vulnerability solutions will be continuously updated via email as soon as possible. (Actual vulnerability response times may vary depending on the risk level and complexity of the issue.) Users can retrieve information about the security update support period from our website at https://boykeep.com The K30 products will receive security update support from 2025.12.15 to 2028.12.15, following their shipment.
K34P
Users can submit potential security vulnerabilities to sales@boykeep.com. We will respond via email within three working days in the US after receiving vulnerability reports. Progress on the development of vulnerability solutions will be continuously updated via email as soon as possible. (Actual vulnerability response times may vary depending on the risk level and complexity of the issue.) Users can retrieve information about the security update support period from our website at https://boykeep.com The K34P products will receive security update support from 2025.12.15 to 2028.12.15, following their shipment.
More questions about Boykeep and products, please feel free to contact us.